We highly recommend to contact integration platforms to figure out what metrics they can extract. Sometimes integration platforms don't have certain metrics out of the box, so it's better to contact them.
Useful integrations
1
Create a new ticket
(Zendesk) when a new contact is created in Aircall
2
Create a new ticket
(Zendesk) when an event is related to call in Aircall
3
Create a new ticket
(Zendesk) when monitored for an event related to a number in Aircall
4
Create a new ticket
(Zendesk) when a new user is added in Aircall
5
Add a comment to an existing ticket
(Zendesk) when a new contact is created in Aircall
6
Add a comment to an existing ticket
(Zendesk) when an event is related to call in Aircall
7
Add a comment to an existing ticket
(Zendesk) when monitored for an event related to a number in Aircall
8
Add a comment to an existing ticket
(Zendesk) when a new user is added in Aircall
9
Change status of a ticket
(Zendesk) when a new contact is created in Aircall
10
Change status of a ticket
(Zendesk) when an event is related to call in Aircall
11
Change status of a ticket
(Zendesk) when monitored for an event related to a number in Aircall
12
Change status of a ticket
(Zendesk) when a new user is added in Aircall
13
Update a ticket
(Zendesk) when a new contact is created in Aircall
14
Update a ticket
(Zendesk) when an event is related to call in Aircall
15
Update a ticket
(Zendesk) when monitored for an event related to a number in Aircall
16
Update a ticket
(Zendesk) when a new user is added in Aircall
More integrations
More integrations to Zendesk
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